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The Paper Plane
Accessibility

What has been measured, and what has not

This site targets WCAG 2.2 Level AA. Rather than claim compliance, this sets out exactly which criteria are checked programmatically, what is known to be imperfect, and how to tell us when something does not work.

Last updated 15 September 2026

The standard we hold to

This site targets WCAG 2.2 Level AA — the level most procurement and public-sector requirements reference, and the level we test against rather than aspire to.

This is not a claim of perfection. What follows is what has actually been measured, and then what has not.

What has been measured

Checked programmatically across every page, in both themes, at phone, tablet and desktop widths:

Contrast
All text meets 4.5:1, or 3:1 where it is large. Measured by compositing the full translucent stack behind the text rather than against a notional white.
Target size
Every control is at least 24 by 24 CSS pixels. Links inline in a sentence are exempt under 2.5.8 and are left alone.
Reduced motion
Every animation — scroll reveals, diagrams, slideshows, the glass responses — resolves to its finished state under prefers-reduced-motion. Nothing is merely sped up.
Moving content
Anything that starts moving on its own carries a visible pause control, and stops for good the first time you interact with it.
Headings
One h1 per page, and no skipped levels.
Diagrams
Every drawing carries a written description of what it shows, not a filename. Decorative marks are hidden from assistive technology.
Keyboard
Every control is reachable and operable by keyboard, with a visible focus indicator and a skip link to the main content.
Reflow
No horizontal scrolling at 320px, and text reflows rather than clipping.

What we know is imperfect

Diagram labels render at roughly 10px on a small phone. They are supporting annotation inside an illustration that also carries a full text description, and they meet contrast — but they are small, and we would rather say so than let you find out.

This site has not been audited by an external specialist, and it has not been tested end to end against every screen reader and browser combination. Automated checking catches a great deal and it does not catch everything.

If something does not work for you

Tell us and it gets fixed. Write to contact@thepaperplane.co.in or call +91 90255 65526, and say what you were trying to do, what happened, and what you were using — that last part matters more than people expect.

You will get a reply from a person within two working days, and another when it is actually corrected. If something here is stopping you reaching us at all, the phone is the fastest route.

Something here unclear, or wrong?

Say so and it gets corrected. A policy is only useful if it describes what actually happens.